Privacy Policy

Last Updated: [Date]

Welcome to NeedTexting ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Service.
  • Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you subscribe or make purchases. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (Stripe), and you are encouraged to review their privacy policy.
  • Data from Your Contacts: Information about the contacts you upload to the platform, including names, phone numbers, and email addresses. You are responsible for ensuring you have the necessary consent to upload and process this data.
  • Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Process your payments and subscriptions.
  • Deliver SMS, MMS, and Fax messages to your contacts on your behalf.
  • Email you regarding your account or order.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Third-Party APIs: We share information with our API providers (e.g., Notifyre, OpenAI, Google, xAI) to provide the core functionality of the service. Their use of your information is governed by their respective privacy policies.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [Your Contact Email]